Privacy Policy

Effective Date: 15 May 2025

Last Updated: 15 May 2025

At Expert Solution, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

• Personal Information: Name, email address, phone number, billing and shipping address, account login details.
• Payment Information: Credit/debit card information (securely processed through third-party payment gateways).
• Technical Information: IP address, browser type and version, device information, and operating system.
• Location Data: Geographic location for service and shipping optimization.
• Behavioral Data: Browsing behavior, search history, and interactions with our website.

2. How We Use Your Information

• To process and fulfill your orders, including delivery and payments.
• To send order confirmations, updates, and promotional offers.
• To improve website performance and customer experience.
• To provide customer support and respond to your inquiries.
• To ensure compliance with legal and regulatory requirements.

3. Sharing Your Information

• Service Providers: Payment processors, shipping companies, and marketing agencies.
• Legal Authorities: When required by law or to protect our rights and the safety of our users.

We will never sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements. You can manage or disable cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your data, including encryption, firewalls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute data security.

6. Your Rights

• Access and Update: View and update your personal information.
• Data Deletion: Request the deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

For assistance, contact us at msimayasoftwarepvtltd@gmail.com

7. Retention of Data

We retain your personal information for as long as necessary to provide services and comply with legal requirements.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Childrenwe's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, contact us to delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: msimayasoftwarepvtltd@gmail.com
• Phone: 7509617777
• Address: 78, Gautam Nagar, Bhubaneswar, Odisha 751014