Terms and Conditions
Effective Date: 15 May 2025
Last Updated: 15 May 20251. General Information
Company Information: Expert Solution specializes in GPS devices and related services.
Eligibility: By using this website, you confirm that you are at least 18 years old or accessing under the supervision of a guardian.
2. Use of the Website
Account Registration: Users must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.
Prohibited Activities: Misuse of the website for fraudulent activities, hacking, or disrupting operations is prohibited.
3. Product Information
Product Descriptions: We strive to provide accurate product descriptions, but errors may occur. If a product is not as described, you may return it unused.
Availability: Products are subject to availability and may be modified or discontinued without prior notice.
4. Pricing and Payments
Pricing: All prices are in INR and include applicable taxes unless stated otherwise. Prices are subject to change without notice.
Payment Methods:We Accept Credit Cards, Debit Cards, UPI, Net Banking, and Wallet Payments (via Razorpay). All payments must be completed at the time of purchase.
Order Cancellation: Orders may be canceled if payment is not received or in cases of suspected fraud.
5. Shipping and Delivery
Shipping: Orders are shipped within 2-5 business days. Delivery times may vary based on location.
Shipping Charges: Charges will be displayed at checkout based on delivery location and order size.
Loss or Damage: We are not responsible for delays caused by shipping carriers or uncontrollable events. Report damages immediately.
6. Returns and Refunds
Eligibility for Returns: Products can be returned within 7 days of delivery, provided they are unused and in original packaging.
Refund Process: Refunds will be processed after inspection and approved within 2 to 3 days.
Non-Returnable Items: Customized GPS devices or software-based products are non-returnable unless defective.
7. Warranty and Support
Warranty: GPS devices include a Mention warranty covering manufacturing defects. Damage caused by misuse or unauthorized repairs is not covered.
Customer Support: For assistance, contact:
- Email: msimayasoftwarepvtltd@gmail.com
- Phone: 7509617777
8. Intellectual Property
All content on this website, including text, images, and logos, is the property of Expert Solution. Unauthorized use is prohibited.
9. Limitation of Liability
Expert Solution is not liable for indirect, incidental, or consequential damages. Liability is limited to the productwe's purchase price.
10. Governing Law and Disputes
Jurisdiction: These terms are governed by the laws of India.
Dispute Resolution: Unresolved disputes will be referred to arbitration in Bhubaneswar, Odisha, India..
11. Privacy Policy
Your data is collected and used in accordance with our Privacy Policy.
12. Updates to Terms and Conditions
We may update these Terms and Conditions from time to time. Changes are effective upon posting on this page.
13. Contact Us
For questions or concerns, contact us:
- Email: msimayasoftwarepvtltd@gmail.com
- Phone: 7509617777
- Address: 78, Gautam Nagar, Bhubaneswar, Odisha 751014