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Terms and Conditions

Effective Date: 15 May 2025

Last Updated: 15 May 2025

1. General Information

Company Information: Expert Solution specializes in GPS devices and related services.

Eligibility: By using this website, you confirm that you are at least 18 years old or accessing under the supervision of a guardian.

2. Use of the Website

Account Registration: Users must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.

Prohibited Activities: Misuse of the website for fraudulent activities, hacking, or disrupting operations is prohibited.

3. Product Information

Product Descriptions: We strive to provide accurate product descriptions, but errors may occur. If a product is not as described, you may return it unused.

Availability: Products are subject to availability and may be modified or discontinued without prior notice.

4. Pricing and Payments

Pricing: All prices are in INR and include applicable taxes unless stated otherwise. Prices are subject to change without notice.

Payment Methods:We Accept Credit Cards, Debit Cards, UPI, Net Banking, and Wallet Payments (via Razorpay). All payments must be completed at the time of purchase.

Order Cancellation: Orders may be canceled if payment is not received or in cases of suspected fraud.

5. Shipping and Delivery

Shipping: Orders are shipped within 2-5 business days. Delivery times may vary based on location.

Shipping Charges: Charges will be displayed at checkout based on delivery location and order size.

Loss or Damage: We are not responsible for delays caused by shipping carriers or uncontrollable events. Report damages immediately.

6. Returns and Refunds

Eligibility for Returns: Products can be returned within 7 days of delivery, provided they are unused and in original packaging.

Refund Process: Refunds will be processed after inspection and approved within 2 to 3 days.

Non-Returnable Items: Customized GPS devices or software-based products are non-returnable unless defective.

7. Warranty and Support

Warranty: GPS devices include a Mention warranty covering manufacturing defects. Damage caused by misuse or unauthorized repairs is not covered.

Customer Support: For assistance, contact:

  • Email: msimayasoftwarepvtltd@gmail.com
  • Phone: 7509617777

8. Intellectual Property

All content on this website, including text, images, and logos, is the property of Expert Solution. Unauthorized use is prohibited.

9. Limitation of Liability

Expert Solution is not liable for indirect, incidental, or consequential damages. Liability is limited to the productwe's purchase price.

10. Governing Law and Disputes

Jurisdiction: These terms are governed by the laws of India.

Dispute Resolution: Unresolved disputes will be referred to arbitration in Bhubaneswar, Odisha, India..

11. Privacy Policy

Your data is collected and used in accordance with our Privacy Policy.

12. Updates to Terms and Conditions

We may update these Terms and Conditions from time to time. Changes are effective upon posting on this page.

13. Contact Us

For questions or concerns, contact us:

  • Email: msimayasoftwarepvtltd@gmail.com
  • Phone: 7509617777
  • Address: 78, Gautam Nagar, Bhubaneswar, Odisha 751014

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