Refund Policy
RETURN POLICY
The item sold one Suraksha Track .in are eligible for free refund/replacement, within 30 days of delivery, in an unlikely event of damaged, defective or different item delivered to you. Please keep the item in its original condition, with the brand outer box, user manual, and original accessories in manufacturer packaging for a successful return. We may contact you to ascertain the damage or defect in the product prior to issuing a replacement.
EXCHANGE POLICY
Suraksha Track products are manufactured with the utmost care and stringent quality control is always maintained. However, despite this high-quality assurance, there can be few odd defective ones among the millions we manufacture and sell. In case you find a manufacturing defect in the product purchased, kindly contact Customer Service. We provide 100% replacement for major manufacturing defects, if the concerned product is brought to our notice within 15 days from the date of invoice. Claims are entertained only against manufacturing defects and admissible, when device have been appropriately used. All minor defects will be considered for repair first and not replaced.
CLAIM POLICY
We take reasonable measures to protect your data, including encryption, firewalls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute data security.
CANCELLATION POLICY
The customer can cancel the order any time prior to the delivery of the order either by rejecting the order at the time of delivery or by contacting the customer care before the order is dispatched.